Field Service Engineer

109060
West Midlands, England
£42k - 47k per year
Permanent
Advanced Manufacturing

Position: Field Service Engineer
Location: Midlands
Job Type: Permanent

My client, a specialist manufacturing business are on the hunt for a Field Service Engineer to join their team in their northern division!

Role and Responsibilities – Field Service Engineer (Midlands)
In this role, you will be assembling complex components and products for the scientific industry in line with tight tolerances and customer demand.

Other responsibilities include:

  • Responsible for Installing, investigating and repairing machine faults of both
  • Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre)
  • Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner.
  • Ensure clear communication of escalations/ problems / concerns or delays to the CSC / Supervisor / Customer and follow up with a report if required.
  • To assist customers and internal staff with the identification of spare parts.
  • Customer facing – clear communication to customer both verbal and written – take ownership of faults / calls assigned to you
  • Demonstrate flexibility with start and finish times and cross skilling
  • Provide Helpdesk / Telephone / Remote support when required. 
  • Observe Health and Safety & Working time regulations. To follow and Adhere to the Company handbook and company policy and procedures.
  •  

Experience or Qualifications – Field Service Engineer (Midlands)

  • A wide range of electrical, mechanical and computer-based engineering skills.
  • Experience of working on commercial equipment within a production environment alone and as part of a team is required.
  • Consistently displaying a positive attitude towards customer service is a necessity, as is the ability to work within a close team, whilst displaying the necessary individual initiative required to achieve and maintain service targets and KPI’s. 
  • Good communication, IT and customer liaison skills are essential to this role. 

Benefits – Field Service Engineer (Midlands)

  • Holiday 25+ BH (increases with service)
  • Pension (5%ER increases with service)
  • Vehicle
  • Private medical insurance
  • Cycle to work scheme
  • Parental leave (enhanced with service)
  • Long Service Awards
  • Eye care voucher

Candidates who currently are a Field Service Engineer, Mobile Maintenance Engineer or Field Service Technician may be suitable for this position.

For more information regarding this Field Service Engineer (Northwest) role please contact Ben Herd on 01453 829523 or [email protected]

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
 

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.

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Position: Field Service Engineer (Northwest)
Location: M62 Corridor (Northwest)
Job Type: Permanent

My client, a specialist manufacturing business are on the hunt for a Field Service Engineer to join their team in their northern division!

Role and Responsibilities – Field Service Engineer (Northwest)
In this role, you will be assembling complex components and products for the scientific industry in line with tight tolerances and customer demand.

Other responsibilities include:

Responsible for Installing, investigating and repairing machine faults of bothElectrical and a Mechanical nature assigned by the CSC (Customer Support Centre)Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner.Ensure clear communication of escalations/ problems / concerns or delays to the CSC / Supervisor / Customer and follow up with a report if required.To assist customers and internal staff with the identification of spare parts.Customer facing – clear communication to customer both verbal and written – take ownership of faults / calls assigned to youDemonstrate flexibility with start and finish times and cross skillingProvide Helpdesk / Telephone / Remote support when required. Observe Health and Safety & Working time regulations. To follow and Adhere to the Company handbook and company policy and procedures. 

Experience or Qualifications – Field Service Engineer (Northwest)

A wide range of electrical, mechanical and computer-based engineering skills.Experience of working on commercial equipment within a production environment alone and as part of a team is required.Consistently displaying a positive attitude towards customer service is a necessity, as is the ability to work within a close team, whilst displaying the necessary individual initiative required to achieve and maintain service targets and KPI’s. Good communication, IT and customer liaison skills are essential to this role. 

Candidates who currently are a Field Service Engineer, Mobile Maintenance Engineer or Field Service Technician may be suitable for this position.

For more information regarding this Field Service Engineer (Northwest) role please contact Ben Herd on 01453 829523 or [email protected]

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
 

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.

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Mobile Maintenance Electrician
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£41,324 per year
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Role: Mobile Maintenance Electrician
Location: Birmingham
£41,324.95 (Inclusive of Standby (1:4 x 13 Periods) & Competency Payment of £1,500)

My client is on the lookout for an experienced Maintenance Electrician to join the team. You will have the opportunity to work on one of their leading supermarket contracts.

The role will involve maintaining and repairing a range of electrical, mechanical and catering equipment in retail outlets, undertaking regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer.

Key Responsibilities – Mobile Maintenance Electrician

Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Deliver reactive and planned catering and bakery equipment maintenanceConduct emergency lighting and fire alarm tests and repairs.Complete general repairs and maintenance to customer sitesIdentify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement.

Qualifications & Experience – Mobile Maintenance Electrician

NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition.AM2 / 2391

On Offer – Mobile Maintenance Electrician

£41,324.95 (Inclusive of Standby (1:4 x 13 Periods) & Competency Payment) + overtime + travel timeIncludes a £1,500 competency payment will be added to the basic salary upon completion of electrical fault training for catering and bakery equipment. The training, provided by the employer during the probation period, includes two one-week training blocks. 40 hour weekTravel time paid after half hour each wayOT paid at 1.5x Mon – Fri / 2x Sat-SunCompany pension scheme (matched up to 5%)Private healthcare (BUPA)Various employee discount schemes

For more information on this role, please contact Nick Sollis on 01453 829767 or send a copy of your CV to [email protected]

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.

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Pest Control Technician

Reading

£37,565.78 per annum (including annual standby 1:4 x 13 Periods)

Permanent

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The role will require visiting stores, food halls, outlets, depots & also office sites at agreed intervals governed by the specification service delivery.

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Qualifications & Experience – Pest Control Technician

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On Offer – Pest Control Technician

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For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to [email protected]

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.

Posted

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Role: Tool Room Manager

Location: Tamworth

Salary: £60,000

Job Purpose

To lead and manage all Tool Room activities within a fast-paced injection moulding manufacturing environment, ensuring that production tooling is maintained to the highest standards of safety, quality and reliability. The Tool Room Manager is responsible for maximising mould availability, minimising downtime, improving tool performance and developing a highly skilled team capable of supporting a demanding production schedule.

Key Responsibilities

Tooling Management

Manage the maintenance, repair and modification of injection mould tools to support continuous production.Develop and implement preventative maintenance schedules for all production moulds.Prioritise tool repairs based on production requirements and business needs.Ensure all tooling records and maintenance histories are accurately maintained.Coordinate tool strip-downs, inspections and refurbishments.

Production Support

Work closely with Production, Process Engineering and Planning teams to ensure moulds are available for scheduled machine changes.Provide rapid response to tooling breakdowns to minimise machine downtime.Support root cause investigations relating to mould failures and recurring defects.Participate in daily production review meetings.

Continuous Improvement

Drive initiatives to improve mould reliability, cycle efficiency and component quality.Analyse tooling performance data and identify opportunities for improvement.Implement corrective and preventive actions to reduce repeat failures.Support Lean Manufacturing and continuous improvement projects.

New Tooling and Projects

Support new product introduction and mould trials.Liaise with customers, suppliers and toolmakers regarding new tooling manufacture and modifications.Manage tooling acceptance processes and sign-off activities.Coordinate outsourced tooling repairs and refurbishment work.

Team Leadership

Lead, motivate and develop the Tool Room team, including Toolmakers,Apprentices and Tool Room Technicians.Allocate workloads and ensure effective shift coverage.Conduct performance reviews and identify training and development needs.Promote a culture of teamwork, accountability and continuous learning.

Budget and Asset Management

Manage Tool Room expenditure within agreed budgets.Control tooling spare parts inventory and critical consumables.Recommend capital investment requirements for tooling and equipment.Monitor contractor performance and service costs.

Health, Safety and Compliance

Ensure compliance with all company procedures and UK Health and Safety legislation.Maintain high housekeeping standards within the Tool Room.Support customer, internal and external audits.Ensure compliance with quality management systems, including ISO 9001 and, where applicable, IATF 16949.

Key Performance Indicators (KPIs)

Mould availability percentage.Tool-related machine downtime.Planned versus reactive maintenance ratio.Repeat tooling failure rate.Tool maintenance schedule compliance.Cost of tooling repairs.Internal quality defects attributed to tooling.On-time completion of tool changes and repairs.

Qualifications & Experience

Significant experience within plastic injection moulding tooling environments.Proven leadership experience managing a Tool Room team.Strong knowledge of mould construction, maintenance and repair techniques.Ability to diagnose tooling issues and implement effective solutions.Experience of preventative maintenance systems.Excellent communication and organisational skills.Strong problem-solving and decision-making capability.

Desirable

HNC/HND qualification in Mechanical or Manufacturing Engineering.Experience within high-volume manufacturing environments.Knowledge of hot runner systems, unscrewing mechanisms and multi-cavity moulds.Understanding of Lean Manufacturing methodologies.Bachelor’s degree in Mechanical Engineering, Plastics Engineering, Manufacturing Engineering, Tool & Die Engineering, or a related field.Certifications in Tool & Die Making, Injection Mold Design, or CAD/CAM Software are beneficial.

For more information on this role, please contact Nick Sollis on 01453 829767 or send a copy of your CV to [email protected]

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process.