TOOLMAKER

Job Title: Customer Service Support AdministratorLocation: UxbridgePay Range/details: £35,000 per annumContract Type: Permanent Omega are supporting leading global printing technology company in their search for a Customer Services Support Administrator. The right candidate will be highly organised, customer focused individual to support our Service team. You'll coordinate after-sales activities, manage documentation, schedule appointments, track service jobs, liaise with customers and engineers, and handle spare parts logistics. Strong IT skills (Word®, Excel®, SAP preferred) and the ability to learn new systems are essential.  Key Responsibilities - Customer Service Support Administrator Build and maintain long-term customer relationships by delivering consistent, high-quality customer care.Handle customer service enquiries, quotations and parts orders via phone and email, ensuring prompt and efficient processing.Support and collaborate with all internal departments to strengthen working relationships.Perform administrative tasks and implement processes to meet agreed customer service levels.Coordinate with technicians and internal departments to ensure cost effective and efficient service delivery.Manage service and spare parts calls from logging to invoicing, including updates, escalations, and planning field resources.Identify spare parts using technical manuals, diagrams, and proprietary software.Monitor and maintain job queues and planned maintenance schedules to ensure operational efficiency.Provide support to divisional management and supervisors, including regular updates and general admin assistance.Covering absences, for work control, spare parts and installations which includes occasional Saturdays.Hours: Monday to Friday 9-5:15   Qualifications & Requirements - Customer Service Support Administrator Basic understanding of electrical, mechanical, or facilities systems helpful (for identifying spare parts and supporting technicians).Ability to read technical manuals, diagrams, or product specifications.Previous experience in customer service, service coordination, or administration, ideally in a technical, facilities, or engineering-related environment.Qualifications in business administration, customer service, or facilities management can be advantageous.   What we can offer - Customer Service Support Administrator 25 days annual leave, increasing depending on service.Cycle to work scheme.5% employee and 5% employer pension increasing depending on service.Various personal and professional development al opportunities.  For more information on this role, please contact Michael Farrell on 01453 829768 or send a copy of your CV to [email protected] who are currently a Customer Service Support Administrator, Customer Service Representative, Customer Support Advisor, Client Services Associate, Customer Service Administrator, Customer Service Coordinator or a Customer Success Specialist may be suitable for this position.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Position: Electrical FitterLocation: GloucesterType of work: permanent Salary: up to £35000Working hours: 37 hours Monday to Friday (early finish on Friday) and every other Friday off.Benefits: 33 days of holidays inclusive of BH, early finish, annual bonus, free parking, stake holder pension, heath care plan, free drinks on site, group life assurance.A great opportunity for a skilled Electrical Fitter to join a highly regarded, people-focused manufacturing business in Gloucester. The successful candidate for the role of Electrical Fitter will work as part of a team to correctly wire electrical assemblies on bespoke machinery according to the engineering specifications.The company invest heavily in training and development as well as innovative products and service, they are looking for team players with a passion for high quality electrical work and the drive for career progression to add to their skilled team.Key Responsibilities – Electrical Fitter Read and understand electrical drawingsSecure and fix cables, looms, switches and other electric devices to machine assembliesFabrication and fixing of cable tray, trunking and conduitAssembly of electrical wiring looms to drawingsUse electrical measuring equipment where necessaryDrilling and tapping of components when necessaryUse pillar drills, and hand tools where necessaryAble to complete soldered connections to electrical drawingsComplete electrical panel terminations to electrical drawingsAssembly of electrical termination boxes, plugs and other electrical components to drawings Qualifications & Requirements – Electrical Fitter Previous electrical experience in panel wiring and wiring industrial machines, qualifications are desirable but not essential.Proven ability to read and interpret electrical drawingsSkilled problem solver who looks for best solution to ensure highest quality productsSelf-motivated with desire to improve working practicesProven team player What we can offer – Electrical Fitter Excellent working conditions9 in 10 fortnightPrivate Medical InsuranceLife assuranceFree onsite parkingpotential career developmentcompetitive Pension If you think this is appropriate opportunity, please email your CV to [email protected] or contact Marta on 01453 852 542Candidates who are currently a Wire person, Control panel Wire person, Electrical Technician or Loom Builder may be suitable for this positionOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Electrical Fitter Location: Gloucester Pay Range/details: Up to £35,000 per annum + excellent benefits Contract Type: Permanent Day shiftA great opportunity for a skilled Electrical Fitter to join a highly regarded, people-focused manufacturing business in Gloucester. The successful candidate for the role of Electrical Fitter will work as part of a team in order to correctly wire electrical assemblies on bespoke machinery according to the engineering specifications.The company invest heavily in training and development as well as innovative products and service, they are looking for team players with a  passion for high quality electrical work and the drive for career progression to add to their skilled team.Key Responsibilities – Electrical Fitter Read and understand electrical drawingsSecure and fix cables, looms, switches and other electric devices to machine assembliesFabrication and fixing of cable tray, trunking and conduitAssembly of electrical wiring looms to drawingsUse electrical measuring equipment where necessaryDrilling and tapping of components when necessaryUse pillar drills, and hand tools where necessaryAble to complete soldered connections to electrical drawingsComplete electrical panel terminations to electrical drawingsAssembly of electrical termination boxes, plugs and other electrical components to drawings Qualifications & Requirements – Electrical Fitter Previous electrical experience in panel wiring and wiring industrial machines, qualifications are desirable but not essential.Proven ability to read and interpret electrical drawingsSkilled problem solver who looks for best solution to ensure highest quality productsSelf-motivated with desire to improve working practicesProven team player What we can offer – Electrical Fitter Excellent working conditions9 in 10 fortnightPrivate Medical InsuranceLife assuranceFree onsite parkingpotential career developmentcompetitive Pension For more information on this role, please contact Paul Furlong on 01453 829789 or send a copy of your CV to [email protected] who are currently a Wireperson, Control panel Wireperson, Electrical Technician or Loom Builder may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Food TasterJob Type: Contract, Part TimeDuration: 12 MonthsWork Type: OnsiteHours: Tuesday to Friday, 09.15am to 12.15pm (12 hours per week)Industry: Food ManufacturingJob Location: WorksopRate: £12.82/hr (PAYE)Profile – Food TasterOur client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Food Taster to join their Sensory Panel to help evaluate and develop new products.Job Role – Food TasterReporting to the Sensory Panel the Food Taster shall, help evaluate and develop products across well known Sweet and Savoury brands. You’ll take part in structured tasting sessions, identifying similarities, differences and quality attributes across a wide range of foods.Duties – Food Taster• Participate in tasting and discussion sessions to analyse, describe and quantify differences in food products.• Assess both existing and new products across categories including:o noodleso cakeso gravy & stocko custard & rice puddingo Indian, Chinese & Italian sauceso soups• Contribute to group discussions and help shape the future of our product range.Experience/Qualifications – Food Taster• A willingness to try all products, with openness to new flavours and textures.• A broad general knowledge and a genuine interest in food.• A non restrictive diet (to ensure full participation in panel sessions).• Confident communication skillsCandidates who are currently a Food Taster, Chef, Sensory Panellist, Cook, Sensory Technician, Taste Panellist, Food Quality Analyst, Sensory Scientist, Product Development Taster, Flavour Specialist and Sensory Evaluation Specialist could be suitable for this position.To make an application for this role please submit your CV to [email protected] or for more information call 01453829529.For details of other opportunities available within your chose field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.