Toolmaker

Role: Business Development ExecutiveLocation: Tyne & WearSalary: CompetitiveShift: Office-based, full-time hoursOmega is working with a leading engineering components supplier, seeking a driven and commercially focused Business Development Executive to join their established team in Tyne & Wear. This is an excellent opportunity to join a dynamic organisation recognised for delivering high-quality products and exceptional customer service across a wide range of industries. Responsibilities - Business Development ExecutivePotentialise, prioritise and proactively maximise all sales opportunities within an assigned UK territory, managing a large B2B customer portfolio.Win new business and grow existing revenue streams through effective telesales and strong key account management.Use questioning and listening techniques to understand customer applications, ensuring effective cross-selling and up-selling across multiple product lines.Build and develop long-term customer relationships through regular proactive communication.Prepare and follow up sales quotations for customers, prospects and leads, working closely with Key Account Managers to support conversion.Carry out proactive outbound sales activity including telemarketing campaigns, cold calling, reactivation of lapsed accounts and follow-up of new leads.Operate in line with internal policies covering pricing, order entry, lead times and call quality procedures.Develop and maintain strong working relationships with colleagues and internal departments to support customer needs.Maintain accurate customer and sales activity records using the CRM system.Participate in team meetings, briefings and ongoing communication with team leaders.Engage positively in team projects and initiatives to support continuous improvement.Take part in regular training and development sessions to enhance product knowledge and sales skills.Provide additional support to colleagues and the wider team when required. Requirements - Business Development ExecutiveProven experience in B2B sales or telesales.Experience working within a commercial, target-driven environment.Excellent communication and influencing skills.Strong commercial awareness with the ability to identify cross-selling opportunities.Self-motivated, resilient and able to deliver against agreed targets.Highly organised with strong time management skills.Strong work ethic with the ability to adapt to change.A collaborative team player.Minimum A-Level standard of education.Experience of OEM markets - desirable.Manufacturing industry knowledge - desirable.CRM experience - desirable. Benefits - Business Development ExecutiveCompetitive salary.Discretionary bonus scheme.Up to 5% matched pension contribution.Life assurance - 4x annual salary.25 days annual leave plus bank holidays.Employee discount schemes.Eyecare vouchers.Cycle to work scheme.UK Sharesave scheme. For further details, please contact Kieren Provis - 01453 829776 or email your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.We are always seeking Sales Professionals, Business Development Executives, Account Managers, Engineering Staff, Senior Managers, Skilled Machinists, Quality Engineers, Maintenance Engineers, Test Technicians and other technical personnel. For details of other opportunities available within your chosen field, please visit our website: www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Role: Customer Service RepresentativeLocation: West SussexSalary: CompetitiveShift: Two-week rotating shift pattern:Week 1 - Monday to Friday, 08:00-16:30Week 2 - Monday to Thursday, 09:00-17:30, Friday 08:00-16:30Omega is working with a leading engineering components supplier, seeking a motivated and customer-focused Customer Service Representative to join their expanding team. This is an excellent opportunity to join a forward-thinking organisation known for delivering high-quality products and exceptional service to a wide range of industries. Responsibilities - Customer Service RepresentativeProactively update customers on existing orders, advising of any delays where necessary.Process customer orders accurately and efficiently using the internal CRM system.Liaise with internal teams, particularly Purchasing, to ensure smooth progression of orders through to dispatch.Coordinate customer returns and credits, ensuring all processes are followed correctly.Respond to internal and external customer queries within agreed timescales.Handle live chat enquiries promptly, providing clear and efficient resolutions.Prioritise and manage daily tasks as outlined in the Customer Services team rota.Maintain a professional, friendly, and service-driven approach to all customer interactions. Requirements - Customer Service RepresentativeStrong computer literacy, including Microsoft Word, Excel and Outlook, with the ability to learn bespoke systems.Experience with sales order processing systems beneficial (full training provided).Excellent communication skills with a confident, friendly telephone manner.Ability to work well under pressure in a fast-paced environment.Comfortable managing high volumes of customer calls and enquiries.Highly organised with strong attention to detail and the ability to multi-task.Problem-solving mindset with a proactive and process-driven approach.Minimum Grade C in English and Maths (or equivalent).Previous customer-facing experience is preferred.Experience working in a B2B environment is desirable. Benefits - Customer Service RepresentativeCompetitive salary.Up to 5% matched pension contribution.Life assurance.Discretionary annual bonus scheme.25 days annual leave plus bank holidays.Employee discount and reward programmes.Eyecare vouchers.Cycle to work scheme.Employee Assistance Programme.Sharesave scheme.Professional training and development support.Calendar of wellbeing activities. For further details, please contact Kieren Provis - 01453 829776 or email your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.We are always seeking Customer Service Professionals, Administrators, Engineering Staff, Senior Managers, Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Maintenance Engineers, Test Technicians and other technical personnel. For details of other opportunities available within your chosen field, please visit our website: www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Role: Multi-skilled Maintenance Engineer - PackagingJob Type: Permanent Reward: Up to £52,000 , overtime , plus package and £2k Bonus Location: Greater Glasgow, East side, Central Belt Nearby towns: Motherwell, Uddingston, Coatbridge, Hamilton, GlasgowClient: FMCG Consumer Manufacturing Rotating ShiftsOur client is a renowned and admired FMCG manufacturing giant enjoying UK dominance and market leading status in their category sector. An opportunity has arisen for a Multi-Skilled Engineer; mechanical or electrical bias, to hit the ground running on a permanent basis. Electrical qualifications are preferred  for this roleKey Responsibilities – Multi-skilled Maintenance Engineer - Packaging Responsible for a combination of planned and reactive maintenance and technical challenges to ensure maximum line efficiencyPerform fault-finding and diagnosis on a range of PLC controlled equipmentAttend to breakdowns onsite ensuring a rapid response on plant equipment and machinery breakdownsCarry out planned preventative maintenance on a range of Automation machinery including pneumatics, hydraulics, conveyors and robotsDeliver on plant uptime and maintenance KPI’s through planned, preventative and predictive maintenance.Ensure the efficient running of a continuous process, moving and packing high quality products, packaged and prepared for deliveryContinually improving performance of equipment and systems to support the development of the siteAgree preventative electrical maintenance plans Qualifications & Requirements – Multi-skilled Maintenance  Engineer  - Packaging Apprentice trained or NVQ level 3 in an engineering discipline in electrical mechanical in maintenance engineeringIdeally automated materials handling and or packaging machines Production line experience but qualified engineers will be offered training and developmentA proactive approach to fault finding, a commitment to continuous improvement and personal developmentComputer literate What we can offer –  Multi-skilled Maintenance Engineer - Packaging  a competitive salary up to £52k plus package excellent pension and Bensa developing site and business with ongoing investmenttraining and developmentan excellent pension For more information on this role, please contact [email protected] or call 01132123519 Candidates who are currently a multi-skilled engineer, mechanical electrical engineer, shift engineer, engineering technician ,  electrical engineer, packaging engineer, maintenance engineer, mechanical engineer, electrical biased engineer, electrical maintenance engineer, shift engineer or maintenance engineer may be suitable for this position.Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Position: CNC TurnerLocation: WednesburyPosition: Full time Permanent NightshiftWorking hours:  46 per week Monday to Thursday 6:00 am to 06:00pmSalary: £42000 to £52000 incusive of shift allowance This role provides the business with the running of one or more CNC turning machines in their Cell. The CNC Turner Setter Operator will be responsible for crafting and maintaining precision parts and components, which are crucial in industries such as aerospace and defence.Responsibilities of CNC Turner Setting and operating (including reading and editing programs as required) one or more CNC turning machines with Fanuc controlsProve out first off and production, in line with customer requirement and specificationWorking to tight tolerancesResponsible for stamping own work.Working to technical drawingsActively work with the Production Team Leader and Production Manager to establish key delivery dates/requirements. Qualifications & Requirements – CNC Turner Setter Operator Engineering qualification preferably craft apprenticeship or equivalent is desirableCNC setting and operating of turning machines (Fanuc operating system)Good written and verbal communication skills.Ability to be able to read and understand engineering drawings.Knowledge of machining exotic metals such as Duplex or Super Duplex (nice to have) What we can offer – CNC Turner Programmer Setter Operator Annual Salary ReviewsCompetitive annual salary and shift allowanceHolidays equivalent to 26 days plus Bank Holidays.Company Pension SchemeFree onsite parkingDeath in Service If this role might be of an interest, please contact Marta Kosno 01453 852 542 and forward your CV to [email protected] is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.