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Quality Coordinator

107115
Leighton Buzzard, Bedfordshire, England
£35k per year
Permanent
FMCG

Job Title: Quality Coordinator

Location: Leighton Buzzard

Salary: £35,000

Contract Type: Permanent

Responsibilities:

  • Collaborate with other functions to support operations when product quality issues are detected.
  • Handle Customer Complaints.
  • Maintain strong relations with our customers to ensure all product specifications are clearly understood. 
  • Deliver on customer quality commitment. Improve Quality feedback. Understand customer needs, specification & expectations. 
  • Demonstrate and lead problem solving efforts via proven root cause investigation methods.
  • Collaborate with suppliers as a view towards our mutual commitment. Work with suppliers when challenges occur. Understand supplier needs, specification & expectations.
  • Quality Control (Internal Non-Conformities)
  • Support communication with use of defined tools e.g. Ishikawa, 5-why, 8D etc.
  • Apply a structured approach to situations so that steps and actions are clear for all interested parties, e.g. plan, do, check, act. 
  • Maintain oversight of Site KPIs, particularly, but not limited to: Cost of Quality; Blocked Stock; Customer Satisfaction. 
  • Change Management: Ensure the facility remains connected with ECRs impacting the products & processes connected with the site operations. Work with local teams including Group functions, to ensure successful completion of changes.
  • Support the review of planned and unplanned changes for approval, including new equipment SAT approval.
  • Support: Internal Audits, Validations, pFMEA, Metrology, Document Control. 

Education, Knowledge, Skills, Experience

  • Minimum 1 year experience in a similar role.
  • Keen on only delivering Quality products to our customers supported by the use of effective systems.
  • Proactively seek out best practices and process innovations.
  • Skilled to support across different functions to continuously improve defect reduction.
  • Can understand how customer requirements are met through the operation of efficient & effective processes. 
  • A solution finder to ensure actions are taken in a timely manner.
  • Demonstrate ability to work collaboratively and cross functionally.
  • Has structured approach to situations so that steps and actions are clear for all interested parties, e.g. plan, do, check, act. Support communication with use of defined tools e.g. Ishikawa, 5-why, 8D etc.
  • Consider Health & Safety in everything I do.   
  • A practitioner in operational discipline by ensuring correct processes/methods/tools are applied. 
  • Knowledge of QMS requirements.
  • Knowledge of Quality disciplines in an Operational environment, preferably high-volume manufacturing.
  • Knowledge of standard Quality KPI measures, including quality monitoring (track & trend), Quality tools & techniques, and Statistical analysis.
  • Good experience in Microsoft Office applications, especially Excel

Additional benefits include:

  • Pension Scheme
  • Flexible holidays with 25 days Annual Leave plus bank holidays
  • Christmas/New Year Shut Down Week
  • Health Cash Plans
  • EAP
  • Wellbeing and Healthy Living programme
  • Financial and Legal Wellbeing programme
  • Discounts at numerous Supermarket Shopping
  • Access exclusive deals and discounts on products or services

For further details, please contact Nick Sollis – 01453 829767 or email your cv [email protected]

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors and Laboratory Technicians to name but a few.

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Apply Now

Nick Sollis
Nick Sollis
Senior Delivery Consultant
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