Home
Job Search
Upload your CV
Submit vacancy
arrow-leftBack to the Jobs

3rd Line Support Engineer

106518
Worksop, Nottinghamshire, England
£48k - 55k per year + Car Allowance + Bonus
Permanent
Data, Analytics & AI

Job Role: 3rd Line Support Engineer
Job Type: Permanent, Hybrid (2 days WFH)
Industry: IT/FMCG
Location: Worksop, Nottinghamshire
Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus

Profile – 3rd Line Support Engineer

Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century.

Job Role – 3rd Line Support Engineer

Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business.

Duties – 3rd Line Support Engineer

• Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines
• Provide innovation and advice on the technologies used to support and run company environments.
• Carry out upgrades and maintenance to the technologies used to support and run Premier environments in-line with manufacturer's recommendations.
• Ability to work across organisational boundaries, facilitating collaboration, and identifying synergies and suggest efforts that equate to revenue improvements/ cost savings.
• Establish and maintain effective relationships with all IT service teams.
• Liaise with 3rd parties to ensure all outsourced technical infrastructure is running optimally.
• Ensure all our operational software, alerting and processes are updated and agreed.
• Establish and maintain effective business relationships.

Experience – 3rd Line Support Engineer

• In-depth knowledge of general networking & SD-WAN systems.
• Hands-on experience with network switching (Aruba/Cisco), routing and firewalls (Fortinet).
• Complex Aruba WiFi Infrastructure, including management software such as Clearpass.
• Detailed understanding of core IT infrastructure products.
• Practical & detailed knowledge of Microsoft AD, MCM, Print Services, Entra, InTune, AutoPilot & other similar Microsoft tools.
• Understanding of Operational Technology and IoT and how these can exist along side IT.
• Practical knowledge of Okta or similar IDP platforms.
• Experience with AWS products.
• Zoom Video Conferencing & VOIP administration.
• Microsoft Office 365 & Azure AD administration.
• Windows Desktop deployment, maintenance, and management practices (InTune/SCCM).
• Powershell & scripting capability

Candidates who are currently an IT Support Engineer (3rd Line), IT Support Analyst, Technical Support Engineer, Advanced It Support Engineer, IT Operations Engineer, Application Support Engineer, Technical Support Manager and IT Support Lead could be suitable for this role.

To make an application for this role please submit your CV to [email protected] or for more information call 01453829529.

For details of other opportunities available within your chose field please visit our website www.omegaresource.co.uk

 

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Apply Now

Mark Davis
Mark Davis
Principal Delivery Consultant
Contact Me

Latest Jobs

Posted

Commercial Analyst
Commercial
Deeside, Flintshire, Wales
Competitive Package + Benefits
Permanent
Position: Commercial Analyst Location: Deeside Job Type: Permanent / OnsiteOur client, leading manufacturer in the aerospace industry are on the hunt for an analytical Commercial Analyst!Role and Responsibilities – This is development role that requires an individual with proactive administrative experience. The point of this role is to hold essential interfacing with all business stakeholders, ensuring the customers are receiving the business that is expected.Other responsibilities include: Accurate checking and acknowledgement of Purchase Orders, ensuring full compliance with ITC (International Trade Compliance) requirements, and validating against existing pricingInterface with the customer building strong, long-term relationships as a key part of the first line of enquiry processEnsure all system quoted prices are contractually agreed and accurately support current exchange rates (where applicable)Ensure all system data is logged and compliant in the way needed for the business to run effectively Experience or Qualifications – Proven administration & customer management experienceAbility to use Microsoft packages (Excel, PowerPoint)Able to prioritise tasks effectively and identify where priority guidance is requiredExperience in a regulated manufacturing environment (desirable) Benefits: Opportunity to work a 4-day week!Private Health Care Options25 Days + Bank HolidaysPension matched at 6% from employer Candidates who currently are a Commercial Analyst, Commercial Assistant, Customer Account Coordinator or Customer Administrator may be suitable for this position.For more information regarding this Commercial Analyst role please contact Ben Herd on 01453 829523 or [email protected] Resource Group is acting as an Employment Agency in relation to this vacancy.Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Project Services Specialist
Energy & Renewables
Barrow-in-Furness, Cumbria, England
£35.00 - 38.47 per hour
Contract
Job Title: Project Services SpecialistJob Type: ContractWork Type: Hybrid (3 days onsite)Industry: SubseaJob Location: Barrow in FurnessRate: £35.00 to £38.47/hr (PAYE/Umbrella Available)Profile – Project Services SpecialistMy client is a world leader in the provision of highly advanced technical solutions to the Energy and Marine sector. They are currently looking for a Project Service Specialist to join their growing team who are advancing technology in their sector. Candidates will have the opportunity to work in an environment where investment is continuous and substantial.Job Role – Project Services SpecialistReporting to the management team the Project Services Specialist shall lead, where business needs, successful project execution. Working collaboratively between departments to ensure critical projects are planned, progressed and executed on time. Key focus on delivery readiness, driving on-time release, manufacturing performance and optimisation.Duties – Project Services Specialist• Monitoring deliverables to ensure schedule maintenance through, engineering, manufacturing and supply chain.• Providing internal and external delivery updates and working to compile communication packs.• Work with delivery teams, planning and execution, to track progress and drive action where required to mitigate risk and ensure on time delivery.• Assist engineering teams to evaluate manufacturing readiness, evaluate manufacturing efficiency and provide input into scheduling of new projects to best position the business for success.• Work on scheduling of projects, developing best practice for Engineering deliverables through the product delivery.• Evaluate ways of working and suggest improvements based on synergies between departments.• Data analysis to help inform business decisions and improvement projects.Experience/Qualifications – Project Services Specialist• Degree (or equivalent) in technical subject or related discipline• Experience using CADCandidates who are currently a Project Manager, Project Engineer, Design Engineer, Project Coordinator, Manufacturing Engineer and Project Controls Specialist could be suitable for this role.To make an application for this role please submit your CV to [email protected] or for more information call 01453829529.For details of other opportunities available within your chose field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Door Entry & Warden Call Engineer
Energy & Renewables
Brighton, East Sussex, England
£36k - 39k per year + door to door travel
Permanent
Door Entry & Warden Call EngineerBrighton & Surrounding areas£36K - £39K (DOE) + on call allowancePermanentWorking with a growing Fire & Security company who are on the lookout for a Door Entry & Warden Call Engineer to join their team and work across the Southeast region.Key Responsibilities – Door Entry & Warden Call Engineer Conduct thorough assessments of existing door installations and recommend improvements.Collaborate with security teams to integrate loss prevention measures effectively.Install and maintain surveillance equipment, including CCTV, to monitor door access points.Reactive repairs on Warden Call system and Door Entry systems.Perform regular inspections and maintenance on door systems to ensure optimal functionality.Document all engineering processes and maintain accurate records of installations and repairs. Qualifications & Experience – Door Entry & Warden Call Engineer Proven experience in the related field, with a focus on warden call, door entry and security systems preferred.Experience with Warden Call and Access Control is highly required.Strong problem-solving skills and the ability to work independently or as part of a team.Excellent communication skills, both verbal and written, to liaise effectively with stakeholders.If you are passionate about enhancing security through innovative door solutions and possess the required skills, we encourage you to apply for this exciting opportunity.Driving LicenceCSCS On Offer – Door Entry & Warden Call Engineer £36K - £39K (DOE)On call 1 in 10 weeks - £120 per week on callDoor to door travelCompany vehicle provided22 days holiday + bank holidaysStandard company pension For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Fire Alarm Engineer
Energy & Renewables
Worcester, Worcestershire, England
£36k - 39k per year + door to door travel
Permanent
Fire Alarm EngineerWorcester & Surrounding areas£36K - £39K (DOE) + on call allowancePermanentWorking with a growing Fire & Security company who are on the lookout for a Fire Alarm Engineer to join their team and work across the Midlands region.Key Responsibilities – Fire Alarm Engineer Conduct site assessments to evaluate existing fire safety measures and recommend improvements.Collaborate with contractors, and other engineers to ensure seamless integration of fire safety systems within building designs.Utilise both electrical and mechanical knowledge to troubleshoot and resolve issues with fire protection systems.Perform inspections and tests on installed systems to ensure compliance with safety regulations.Maintain accurate documentation of system designs, modifications, and maintenance activities.Install, maintain, and repair fire alarm systems Qualifications & Experience – Fire Alarm Engineer Fire alarm experienceRelevant certifications and qualificationsStrong mechanical knowledge with the ability to work with hand tools and power tools effectively.Excellent problem-solving skills with a keen attention to detail.Strong communication skills for effective collaboration with team members and stakeholders.A proactive approach to learning new technologies and methods in fire engineering.Driving licence On Offer – Fire Alarm Engineer £36K - £39K (DOE)On call 1 in 10 weeks - £120 per week on callDoor to door travelCompany vehicle provided22 days holiday + bank holidaysStandard company pension For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
footer pattern
Talent-driven Growth.
Contact Us
Stonehouse Office

Omega House, Bonds Mill, Stonehouse, Gloucestershire, GL10 3RF

01453827333

© 2025 Omega. All rights reserved.
Website by