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Customer Service Administrator
Cirencester
Permanent
Up to £25,500
Customer Service Administrator required by prestigious client, based near Cirencester. The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times.
Main Duties: Customer Service Administrator
- Answering telephone calls, resolving queries and maintaining accurate records.
- Carrying out a range of administration tasks.
- Onboarding of new customers whilst maintaining compliance to company and industry standards.
- Supporting the sales team with responding to enquiries from prospective customers.
- Maintaining accurate records.
The successful candidate will be able to demonstrate the following: Customer Service Administrator
- A background within a similar role, answering high volumes of calls.
- A confident communication style, able to relate to people at all levels.
- The ability to thrive in a fast paced environment.
- Highly organised, able to prioritise own workload.
- The ability to maintain client confidentiality.
- Strong administration and customer care skills.
- Fully competent with Microsoft Office.
What we can offer: Customer Service Administrator
- Enhanced Pension
- Additional leave for charity work
- Hybrid working opportunity
If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role.
Please contact Anna Hinton 01453 829521 [email protected]
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
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Lead Systems Analysis Engineer
Job Title: Lead Systems Analysis Engineer (Hydraulics)
Job Type: Onsite
Work Type: Permanent
Hours: 37hrs per week
Industry: Defence
Job Location: Gloucestershire
Salary: £75,000 to £85,000 per hour + Private Medical + Bonus
Job Role – Lead Systems Analysis Engineer (Hydraulics)
Reporting to the Engineering Manager the Lead Systems Analysis Engineer shall lead the development of electrohydraulic and electromechanical components and systems, guiding projects from requirements definition and concept development through simulation, validation, and testing.
Duties – Lead Systems Analysis Engineer (Hydraulics)
• Lead the functional analysis, requirements allocation, and interface definition studies to translate customer requirements into components specifications.
• Drive the identification, planning, and definition of all Verification and Validation strategies for product and system development initiatives.
• Lead system or subsystem-level integration and testing in collaboration with customers, including any anomaly investigations.
• Working knowledge of magnetic analysis, computation fluid dynamics, finite element analysis.
• Create concise reports that describe the design decisions and analysis results.
• Lead customer engagement for new business opportunities, leveraging model-based design to develop and support technical solutions.
• Drive the development of models and simulations tools that enable strategic growth initiatives and customer prototyping.
• Maintain, update and evaluate modelling and simulation tools as required.
• Provide technical leadership and mentorship to junior engineers, fostering their professional growth and development.
Experience/Qualifications – Lead Systems Analysis Engineer (Hydraulics)
• Degree in Electrical, Mechanical, Aerospace or Systems Engineering or equivalent
• Proven expertise in performance analysis in Simulink, V&V, subsystem integration, and technical leadership.
• Demonstrated expertise in hydraulic systems and classical control theory.
• Proven experience in developing simulation and/or sizing tools
• Demonstrated success in conducting failure analysis and implementing effective corrective actions
• Proficiency in MATLAB/Simulink
Candidates who are currently an Analysis Engineer, Simulation Engineer, Engineering Lead, Engineering Manager, Systems Engineer, Senior Engineer, Staff Engineer, Principal Engineer and Systems Design Engineer could be suitable for this role.
To make an application for this role please submit your CV to [email protected] or for more information call 01453829529.
For details of other opportunities available within your chose field please visit our website www.omegaresource.co.uk
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
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Planning & Operational Specialist
Role: Planning & Operational Specialist
Location: Cheltenham
8am - 4.45pm (8am - 12.30pm Friday)
Benefits: flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking.
Overview: To create, review and manage the assembly production plan for your designated lines, working with the production teams to supply all demand in line with the customer requirements. The role includes an active involvement with new projects, the calculation of existing and new stock levels and process design / review within the department.
Responsibilities: Planning & Operational Specialist
Fully understand, review and action MRP messages based on an appropriate degree of analysis of the supply and demand situation.To manage the release of sales order demand with the aim of balancing customer requirements with production capabilities.Review items as part of the regular Inventory modelling (IQM) process and be able to interpret and recommend the ideal inventory settings and key opportunities to optimize the inventory level e.g. batch size adjustment, lead-time reductionManage all product sales lead-times aiming to maintain on time to customer requested dates while maintaining the ability to deliver product on time to commitment.Review the supply of component parts daily, progressing any key shortages and seeking all possible resolutions which includes, but is not restricted to, suggesting alternative products, shuffling production priorities and identifying substitute components.Creation and management of the assembly production plans for your assembly lines and close cooperation with production teams to meet the required deadlines, ensuring the plan is correctly prioritized and any issues are promptly resolved.Update all daily and weekly reports required to support customer service and business reporting. This includes, but is not restricted to the Orderbook report and Demand Resource Simulator file (DRS)Complete all other requests from other teams including product quotes, sample and modification actions, scrap note approvals, order status updates and revised promise datesSupport New Product Introductions, continuous improvement programs and any other projects that require planning supportProvide detailed quotes for large order demands based on production planning logic and processCover for other members of the team when they are out of the office and provide support for any activity reasonably requested by the Assembly Planning Team LeaderRequirements: Planning & Operational Specialist
Relevant Planning experience in a production environmentExperience with MRP Tools & processesExperience analysing large datasets to identify supply, demand, and inventory trends that inform planning decisions (desirable)Hands on experience using data analytics tools (e.g., Power BI, Excel modelling) to improve forecasting accuracy and operational efficiency (desirable)For further details, please contact Nick Sollis – 01453 829767 or email your cv [email protected]
Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors and Laboratory Technicians to name but a few.
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
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Production Supervisor
Position Production Supervisor
Location: Gloucester
Type of work: permanent
Salary: £41520
Working hours: 8.00am till 4.00pm Monday to Friday
We are now seeking to recruit a Production Supervisor for manufacturing company based in Gloucester. The ideal candidate will be responsible for overseeing daily operations, motivating staff, and ensuring that all tasks are completed efficiently, safely, and in compliance with both company and legislative policies
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Responsible for Conversion Production schedule and changes.Participates in the definition of deadlines for orders to be transformed.Adapts machine and shop capacity based on order books.Ensures coordination with the other departments, in particular Extrusion, Maintenance, Logistics, Technical Service and SEP.Organises in collaboration with the technical department the installation and start-up ofnew machines.Monitors the maintenance of equipment in the workshop within its scope in coordination with the Technical and Maintenance departments.Complete quality audits and achieve self-certificationSupport lean manufacturing initiatives including 5S and TPMFlexibly assist across manufacturing areas as neededConducts team and individual meetings.Proposes the training plan for the team.Creates and adapts staff planning according to needs.Validates the hours worked in his department.Participates in job interviews and the decision-making process.Supervises the activity of the forklift team and plans their workload, in collaboration with the logistics department.Manages and defines operating procedures.Leads or co-leads continuous improvement projects in his/her sector (5S, SMED, TPM).Ensures that product quality controls and corresponding registrations are carried out by its teams.Requirements:
Previous experience in supervisory position within manufacturing environmentNVQ Level 3 (UK) or equivalent.Mastery of computer tools.Knowledge of people management
ERP desirable
Strong understanding of safety culture
Benefits:
Matched pension up to 9% - through Aviva and Mercer Master Trust
Level 1 PMI Healthcare through Westfield
4x Death in Service
Income Protection Ins
Free car parking
Cycle to work
Reward Gateway etc
If you think this is appropriate opportunity, please email your CV to [email protected] or contact Marta on 01453 852 542
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
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CNC Machinist (Nights)
Job Title: CNC Machinist - Mill/Turn (Nightshift)
Location: Wolverhampton
Contract: Permanent
Salary: £42,000 + 33.3% Shift Allowance
Shift: Mon-Thurs - 22.00 to 06.00 / Friday 16.00 to 21.00
The Role – CNC Machinist
Join our leading aerospace client’s team in Wolverhampton and contribute to cutting-edge precision technology
As a CNC Machinist, you’ll play a key role in machining complex components for advanced aircraft systems, working in a collaborative and innovative environment.
This is a nightshift position following an initial training period on days/morning shift.
Duties – CNC Machinist
Set up, operate, and manage a variety of machines with mill/turn capability.Conduct first-off inspections and ongoing quality checksMachine components to extremely tight tolerances.Select and optimize tooling and machining parametersTroubleshoot machining issues, adjusting programs or set-ups to maintain production quality and flow.Contribute to continuous improvement initiativesBackground – CNC Machinist
Engineering apprenticeship or equivalent qualification.Experience on different mill/turn CNC machines (Okuma , Mazak , Lathe, DMG , Matsura, Puma)In-depth knowledge of machining techniques, tooling, and inspection methodsMulti-axis/complex machining environmentBenefits – CNC Machinist
25 Days Annual Leave plus Bank Holidays.Life Assurance.Company Pension beginning at 6%.Employee Share Option.For more information on this role, please contact Harvey Clough on 01453 829799 or send copy of your CV to [email protected]
Professional currently working as CNC Machinist, Mazak Machinists, Mill Turn Machinists, CNC Turner, CNC Setter Operator, CNC Programmers or similar may be suitable.
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
