Customer Service Advisor

Position: HR Assistant Location: Gloucester Job Type: Permanent / OnsiteMy client a global manufacturing business are on the hunt for a HR Assistant to join the team!Role and Responsibilities – In this role you will be providing administrative assistance and support to the whole people team. This will include full recruitment lifecycle, learning & development and employee lifecycle.Other responsibilities include: Acting as a first point of contact for employee HR related queries, and escalating issues to the Divisional HR Advisors where appropriate Using internal software on a regular basis to input and maintain the HR System, being a superuser, keeping employee files accurate and up to date with the ability to produce reportsScheduling new starter inductions for all new starters across all divisions, including the international startersSupporting payroll with addressing queries and processing employment changes, ensuring that starter/leaver and benefit changes, etc. are captured and reported to the external payroll provider. Experience or Qualifications – CIPD Level 3 or equivalentExperience in a similar HR functionExamples of completing a full recruitment life cycle projectStrong organizational and multitasking abilities Benefits –Candidates who currently are a HR Assistant, HR Admin, or Junior HR Executive may be suitable for this position.For more information regarding this HR Assistant role please contact Ben Herd on 01453 829523 or [email protected] Resource Group is acting as an Employment Agency in relation to this vacancy.Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: IT Business Partner (Sales, Brand and FP&A)Job Type: ContractDuration: 12 MonthsJob Type: Hybrid (2 Days in Office)Industry: FMCG/ITJob Location: St AlbansRate: £600 to £650/day Ltd (Outside IR35)Profile – IT Business Partner (Sales, Brand and FP&A)Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century.Job Role – IT Business Partner (Sales, Brand and FP&A)Reporting to the Business Partnering Manager the IT Business Partner shall focus on driving strategic IT initiatives and projects that support the business objectives. The IT Business Partner will work closely with business leaders to identify opportunities for leveraging technology to improve business performance and efficiency.Duties – IT Business Partner (Sales, Brand and FP&A)• Act as the primary interface between IT and the business, ensuring alignment of IT initiatives with business goals.• Develop a deep understanding of the business processes and needs within the company.• Ensure the delivery of IT solutions that meet business requirements and drive business value.• Build and maintain strong relationships with key stakeholders across the business.• Support the continuous improvement of business processes and IT systems.• Responsible for ensuring business cases support project/ work item goals to enable prioritisation• Attend key meetings within the business to align IT and business demands• Collaborate with IT and Business Leadership to develop and implement solutions that reflect and support the business agenda• Where required, analyse business problems and provide recommendations & IT solutions• Ensure IT solutions reflect the demand of the business• Collaborate with other IT professionals to deliver shared technology solutions• Drive the function’s adoption strategy with regards to people, process and technology solutions• Ensure the appropriate governance when utilising third parties• Assist Service during Incident, Problem, and Change Management processes when requiredExperience/Qualifications – IT Business Partner (Sales, Brand and FP&A)• Experience of delivering SAP & Information based projects• Strong Business Requirements gathering and Analysis Skills• Consumer Products Industry experienceCandidates who are currently a Business Partner, Business Analyst, Analyst, IT Analyst, Supply Chain Business Analyst, SAP Analyst, System Analyst could be suitable for this position.To make an application for this role please submit your CV to [email protected] or for more information call 01453829529.For details of other opportunities available within your chose field please visit our website www.omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Role: Quality Assurance ManagerLocation: TewkesburyRate: £40,000 - £50,0008.00 to 5.00 Mon-Thurs and 8.00 to 1.00 Friday We have an exciting opportunity for an experienced Quality Assurance Manager to join an established engineering business in the Tewkesbury.The Quality Assurance Manager will oversee all quality assurance functions ensuring compliance with regulatory standards, working closely with production, engineering and third parties to maintain and improve product quality.Key Responsibilities: Take full responsibility in maintaining the Quality Management System (QMS) ensuring compliance with ISO 13485.Ensure that technical documentation (where appropriate) conforms with audit requirements.Manage documentation and reporting for non-conformances (NCR), deviations and complaints.Act as first point of contact for all quality issues maintaining the highest level of customer service.Oversee and manage CAPA (Corrective and Preventive Action) processes, ensuring timely resolution of quality issues and providing feedback to production/engineering.Lead internal and external audits, working with third parties to ensure compliance.Serve as the primary contact with regulatory authorities for quality-related matters and during annual auditing.Monitor and analyse quality performance metrics, reporting on and providing feedback to Directors/Senior Management.Oversee supplier quality assurance, maintaining high standards for sub-contract operations and processes.Take responsibility for day to day Health and Safety of the premises, ensuring a safe working environment for all team members. Experienced required: previous experience of Quality Management/Quality Assurance Management in a fast-paced manufacturing environment (Essential).Knowledge of ISO 13485 (Desirable).Experience of working with regulatory bodies.Hands-on problem-solving skills with a focus on efficiency and quality.Excellent computer literacy (Microsoft package) with experience of Sage 200 an advantage. Company Benefits: Competitive salary commensurate with experience.Monthly company performance bonus25 days holiday per year in addition to all bank holidays.Up to 6% Pension contribution.2 x Salary Life assurance.Full company sick pay for nine weeks (after one year service).Company EAP provided through ‘Wisdom, Health Assured’.Career development and growth mentoring.Overtime available.Canteen with free tea and coffee.Family run and growing international group.Annual Christmas party and/or gift package Fantastic Internal career progression.Further education opportunities.Modern state of the art facility. OmegaFor more information on this role, please contact Nick Sollis on 01453 829767 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Role: Production PlannerLocation: TewkesburyRate: £30,000 - £40,0008.00 to 5.00 Mon-Thurs and 8.00 to 1.00 Friday We have an exciting opportunity for an experienced Production Planner to join an established manufacturing business in the Tewkesbury.The Production Planner will use the company’s ERP/MRP systems (SAGE 200/Preactor) to ensure efficient shop floor loading and OTIF customer delivery.  Key Responsibilities: Ensure the machines are loaded in the most efficient manner, being mindful of the importance of maintaining customer delivery dates.Maintain daily tracking of all live works orders.Produce monthly/weekly forward loading for each machine including manual operationsEnsure parts are physically moved to the next processes in an expedient manner.Ensure all subcontract order requirements are allocated for purchasing in a timely manner.Ensure Bill of Materials (BOM) are up to date with set and cycle times accurately recorded.Ensure all raw material and finished goods stocks are accurate and issued correctly to works orders.Implement continuous improvement strategies where opportunities exist.Ensuring compliance with quality standards (ISO 13485).Identify and troubleshoot production bottlenecks to improve efficiency.Monitor and report on KPIs and production performance.Recommend to the Company’s management any method or process improvements that could enhance the quality of the Company’s products. Prioritise workflow to ensure orders are completed monthly, meeting budgeted sales targets.Raise purchase requisitions for sub contact operations.Complete administration within SAGE200/Preactor.Liaise with other departments as required and handle requests for information and data. Experienced required: Proven experience as a Production Planner in a fast-paced manufacturing environment. (Essential)Experience with lean manufacturing and process optimisation (Desirable)Hands-on problem-solving skills with a focus on efficiency and quality control.Excellent computer literacy (Excel, PowerPoint, Word).  SAGE200 experience desirable, however training will be given. Company Benefits: Competitive salary commensurate with experience.Monthly company performance bonus25 days holiday per year in addition to all bank holidays.Up to 6% Pension contribution.2 x Salary Life assurance.Full company sick pay for nine weeks (after one year service).Company EAP provided through ‘Wisdom, Health Assured’.Career development and growth mentoring.Overtime available.Canteen with free tea and coffee.Family run and growing international group.Annual Christmas party and/or gift package Fantastic Internal career progression.Further education opportunities.Modern state of the art facility. OmegaFor more information on this role, please contact Nick Sollis on 01453 829767 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.