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Imogen Collins

Imogen Collins

Recruitment Consultant
01453 829786
Imogen Collins

Specialised in

With a background in dental nursing spanning seven years, I developed a keen interest in engaging with individuals from all walks of life. This experience naturally helped me to transition into a career in recruitment, where building relationships and connecting with people are key.

Experience and Background 

My previous role afforded me the opportunity to hone my interpersonal skills and build meaningful relationships, which are pivotal to my approach in recruitment. I am dedicated to fostering strong connections and delivering exceptional talent to my clients, ensuring their unique needs are met with precision and care.

You might be surprised to learn

In January this year, I embarked on an exciting journey to Australia. This adventure allowed me to immerse myself in new cultures, explore breathtaking landscapes, and gain fresh perspectives.

In my spare time, I love spending quality moments with my boyfriend, family, and friends. Whether it's a cosy night in, a fun outing, or a special celebration, these connections are incredibly important to me and provide a wonderful balance to my professional life.

Jobs posted by Imogen Collins

Posted

Customer Service Advisor
Commercial
Sevenoaks, Kent, England
£24k - 28k per year
Permanent
Job Title: Customer Service AdvisorLocation: Sevenoaks, KentPay Range/details: £24,000-£28,000Contract Type: Permanent full time.Omega has an exciting opportunity with our amazing client for a customer service advisor position. Trusted by thousands of commercial and residential customers across the UK, the team have over 30 years’ experience in cleaning, maintaining and refurbishing everything from entire luxury hotel chains to small domestic properties.Key Responsibilities – Customer Service Advisor Contact clients via phone and email to schedule window cleaning appointments on for commercial properties mostly based in London.Respond to client inquiries promptly and professionally.Follow up with clients to confirm appointments and gather feedback on services rendered.Handle customer complaints with empathy and efficiency, ensuring a satisfactory resolution for all parties involved.Document and escalate complaints to the appropriate department if necessary.Build and maintain strong relationships with clients, getting to know their preferences and ensuring a personalized service experience.Provide administrative support to the customer service team and other departments as required.Assist in preparing reports and documentation related to customer service activities.The Customer Services Representative will be responsible for contacting clients to schedule cleaning appointments, managing customer relationships, handling complaints, and assisting with staff parking logistics. The ideal candidate will have excellent communication skills, a friendly demeanour, and a proactive approach to problem-solving Qualifications & Requirements –Customer Service Advisor GSCE or equivalent; additional qualifications in customer service or related fields are a plus.Proven experience in a customer service role.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficiency in Microsoft OfficeAbility to handle complaints and difficult situations with patience and professionalism.A friendly and approachable demeanour with a genuine desire to help clients. What we can offer – Customer Service Advisor Competitive salary and benefits package.A supportive and friendly work environment.Opportunities for professional development and career growth.Regular team-building activities and company eventsCompany pensionFree parking For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Customer Service Advisor, Customer Service executive, Office assistant, Administration support and Customer supportFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Parts Manager
Commercial
Yeovil, Somerset, England
Competitive
Permanent
Job Title: Parts ManagerLocation: Yeovil, SomersetPay Range/details: To be discussed at interview stageContract Type: Permanent full time.Omega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service.Key Responsibilities – Diagnostic/Master Technician Team management & performance managementTeam training (manufacturer and in-house)Taking sales orders from customers both face to face and over the phoneStock control for vehicle parts and accessoriesMaintaining an ordered stock roomRaising invoices for parts soldLiaison with internal teams to ensure the correct stock is in place at the right timeLiaising with brand partners and ensuring all standards are met, including accessory standardsMonitor stock levels and manage re-order process for essential stock itemsTracking & reporting of department KPIs and striving to exceed targetsSales forecasting & budgetingIdentify and maximise additional sales opportunities Qualifications & Requirements –Diagnostic/Master Technician Previous parts related experienceOrganisational skillsManagement skillsThe ability to learn and use specialist computer-based systemsA desire to provide exceptional customer experiences Enthusiasm and willingness to learn and developWorks well managing a teamStrong communication skills at all levelsTakes pride in their work and has a high attention to detailThe ability to multitask and to work under pressureIs positive, punctual, presentable, hardworking, flexible, and drivenExperience in the motor trade would be advantageousA good technical awareness or understanding of cars and parts      What we can offer – Diagnostic/Master Technician Approachable, open door management policyGreat company culture – we’re a family business and have been since 1929Competitive salary and monthly performance related bonus schemeAnnual profit share scheme (eligible after one full calendar years’ service)22 days annual leave plus Bank Holidays (rising with length of service)Excellent career growth and development opportunitiesOngoing training and developmentCompany pensionFree eye testsDiscounted MOTs, Service, and Parts for employees and their familyState-of-the-art, eco-friendly Kia and Nissan dealershipAward-winning company that constantly strives for excellence For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a parts manager.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Diagnostic/Master Technician
Automotive & Motorsport
Yeovil, Somerset, England
Competitive
Permanent
Job Title: Diagnostic/Master TechnicianLocation: Yeovil, SomersetPay Range/details: To be discussed at interview stageContract Type: Permanent full time.Omega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service.Key Responsibilities – Diagnostic/Master Technician Carry out routine maintenance and servicing checks and repairs in line with the requirements of the manufacturerRun fault diagnostics on engine, transmission, brakes, air conditioning, security features, fuel systems etc.Carry out repair / service operations to engine units, drive trains, suspension components, brakes, air conditioning systems, electrical, emissions systems and all interior trim components etc.Carry out electronic vehicle health checksCommunicate directly with customers to identify / understand concerns with vehicle running performance and to advise about technical issuesRoad test vehicles on completion of repair / service work, also accompanying customers for demonstration of vehicle concerns or faultsReceive ongoing manufacturer training, both in-house and external training centresComply with company and manufacturer disciplines and proceduresSupport others around the business by performing to the best of your abilityBe part of the reason our customers keep on coming back! Qualifications & Requirements –Diagnostic/Master Technician Qualified & experienced Vehicle Technician - NVQ Level 3, or equivalent (essential)Full UK driving licence with less than 6 penalty pointsA desire to provide exceptional customer experiencesComputer literate and can easily learn new systemsIs positive, punctual, hardworking, flexible and drivenHas main dealer experiencePossesses technical knowledge of a range of vehicle makes and modelsIs literate and numerate, with the ability to communicate clearly with customers and colleagues alikeCan follow instructions and work alone without supervisionDemonstrates a strong customer focus and takes pride in delivering a high-quality experience that is second-to-noneIs well-presented and able to engage and build positive relationships with customers and colleaguesWill be honest with high levels of integrityCan work quickly, while maintaining quality assurance in order to maximise workshop capacityThrives and remains calm under pressure, whilst meeting deadlines What we can offer – Diagnostic/Master Technician Approachable, open door management policyGreat company culture – we’re a family business and have been since 1929Competitive basic salaryMonthly bonus opportunitiesAnnual profit share scheme (eligible after one year’s service)22 days annual leave plus Bank Holidays (rising with length of service)Excellent career growth and development opportunitiesOngoing training and developmentCompany pensionFree eye testsDiscounts for employees and their familyCompany-funded social eventsAward-winning company that constantly strives for excellence For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Service Technician, Vehicle Technician.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Service Technician
Automotive & Motorsport
Yeovil, Somerset, England
£0 per year
Permanent
Job Title: Service TechnicianLocation: Yeovil, SomersetPay Range/details: To be discussed at interview stageContract Type: Permanent full time.Omega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service.Key Responsibilities – Service Technician Carry out routine maintenance and servicing checks and repairs in line with the requirements of the manufacturerRun fault diagnostics on engine, transmission, brakes, air conditioning, security features, fuel systems etc.Carry out repair / service operations to engine units, drive trains, suspension components, brakes, air conditioning systems, electrical, emissions systems and all interior trim components etc.Carry out electronic vehicle health checksCommunicate directly with customers to identify / understand concerns with vehicle running performance and to advise about technical issuesRoad test vehicles on completion of repair / service work, also accompanying customers for demonstration of vehicle concerns or faultsReceive ongoing manufacturer training, both in-house and external training centresComply with company and manufacturer disciplines and proceduresSupport others around the business by performing to the best of your abilityBe part of the reason our customers keep on coming back! Qualifications & Requirements –Service Technician Qualified & experienced Vehicle Technician - NVQ Level 3, or equivalent (essential)Full UK driving licence with less than 6 penalty pointsA desire to provide exceptional customer experiencesComputer literate and can easily learn new systemsIs positive, punctual, hardworking, flexible and drivenHas main dealer experiencePossesses technical knowledge of a range of vehicle makes and modelsIs literate and numerate, with the ability to communicate clearly with customers and colleagues alikeCan follow instructions and work alone without supervisionDemonstrates a strong customer focus and takes pride in delivering a high-quality experience that is second-to-noneIs well-presented and able to engage and build positive relationships with customers and colleaguesWill be honest with high levels of integrityCan work quickly, while maintaining quality assurance in order to maximise workshop capacityThrives and remains calm under pressure, whilst meeting deadlines What we can offer – Service Technician Approachable, open door management policyGreat company culture – we’re a family business and have been since 1929Competitive basic salaryMonthly bonus opportunitiesAnnual profit share scheme (eligible after one year’s service)22 days annual leave plus Bank Holidays (rising with length of service)Excellent career growth and development opportunitiesOngoing training and developmentCompany pensionFree eye testsDiscounts for employees and their familyCompany-funded social eventsAward-winning company that constantly strives for excellence For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Service Technician, Vehicle Technician.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Posted

Sales Consultant
Commercial
Yeovil, Somerset, England
£21k per year + 40,000 OTE Commission
Permanent
Job Title: Sales ConsultantLocation: Yeovil, SomersetPay Range/details: £21,000, £40,000 OTE (Uncapped Commission)Contract Type: Permanent full time.Omega has an exciting opportunity with our amazing client for a sales consultant position. They are a multimillion-pound investment that heralds a new era of sophistication and service.Key Responsibilities – Sales Consultant Meet and greet customers who visit the dealershipCreate relationships with current and prospective customers, identifying and truly understanding their individual needsBuild and use the knowledge you have of the world-class Nissan brand to satisfy customer enquiriesProspect existing and potential customers, you will never be struggling for leads!Utilise your existing negotiating and selling skills to convert leads into profitable sales while complying with FCA proceduresEnsure your customers are kept up to date every step of the way through their journey with us, from initial contact and placing an order, to handover and continued satisfaction after they drive awaySeek opportunities to upsell, while remaining realisticStrive to exceed sales targets (commission is uncapped!)Stay up to date with all the latest product releases from Nissan, one of the most popular car manufacturers in the worldReceive top-class manufacturer training from NissanSupport others around the business by performing to the best of your abilityBe part of the reason our customers keep on coming back! Qualifications & Requirements –Sales Consultant Full UK driving licence with less than 6 penalty pointsA desire to provide exceptional customer experiencesThe ability to learn and use specialist computer-based systemsDriven to exceed performance and target expectationsHas a proven record of exceeding sales targets within the retail vehicle sectorIs positive, punctual, presentable, hardworking, flexible, and drivenSees and maximises sales opportunities based on each customer’s individual requirementsWill have excellent communication skills, both written and verbalExcels in customer service – you always go above and beyond to make people happyCan manage their own busy workload as well as performing as part of a tight-knit teaThrives and remains calm under pressure, whilst meeting deadlines What we can offer – Sales Consultant Approachable, open door management policyGreat company culture – we’re a family business and have been since 1929Competitive basic salaryUncapped commissionCompany vehicleAnnual profit share scheme (eligible after one year’s service)22 days annual leave plus Bank Holidays (rising with length of service)Excellent career growth and development opportunitiesOngoing training and developmentCompany pensionFree eye testsDiscounted MOTs, Service, and Parts for employees and their familyState-of-the-art, eco-friendly Nissan and Kia dealershipAward-winning company that constantly strives for excellence For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Sales consultant, Sales advisor, Car sales consultant, Retail vehicle sales consultantFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.