Position: Production Planner
Salary: £28000 to £30000
Position: permanent
Location: hybrid (Travel to our office in Bracknell should be expected quarterly, and flexible to come in as and when requested.)
Working Hours: Monday to Thursday 8.00am to 4.00pm and on Fridays 8.00am to 3.30pm
We are now seeking home based Production Planner to provide operational excellence and first-class customer service, and demand forecast planning for a worldwide client base. Reporting to the SCM Team Leader, the Production Planner shall be responsible for handling both pre- and post-sales customer service, inventory management, as well as general support to fellow SCM and Sales colleagues. A flexible team player accustomed to working within a dynamic multinational environment.
Responsibilities of production planner:
- Understand and analyse customer requirements to provide excellent customer service levels.
- Ensure an accurate and quick turnaround of entering sales orders within an ERP system, issuing sales order confirmations and management of shipments to customers.
- Efficient management of inbound/outbound logistics support to ensure both customer requirements and On Time Delivery (OTD) targets are met
- Manage accurate and timely inventory forecast and demand plans for nominated accounts and suppliers.
- Manage accurate creation and distribution of purchase orders to suppliers.
- Support the management of inventory levels within pre-defined financial and physical constraints.
- Ensure the swift follow up and resolution of customer complaints to secure continued customer satisfaction.
- Maintain accurate and timely distribution of supplier inbound shipping data.
- Support stock turnover, minimising slow or dead stock, within inventory guidelines and customer contract terms.
- Regularly review and initiate improvements to customer-specific processes as part of continuous improvement efforts.
Responsibilities:
- Client focussed with a high attention to detail.
- Previous experience in a customer service and demand forecast planning environment.
- Ability to work under pressure and prioritise.
- An organised Team player, able to work in a closely-knit team but able to work independently.
- Ability to multi-task and navigate several software applications.
- Flexible to changing market requirements and team needs.
- Experience of an ERP system.
- Well versed to working in a goal driven environment, to meet operational financial targets and schedules.
- Excellent communication skills, written and oral (English), and confident to deal with direct and indirect stakeholders from multinational backgrounds and all levels of seniority.
- Advanced Excel skills an advantage.
If you think this is appropriate opportunity, please email your CV to [email protected] or contact Marta on 01453 852 542
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.