Location Cirencester
Job-type Permanent
Salary £27000 - £30000
Contact Kyle Edmond
Call Kyle
Email kyle.edmond.726817027.0@applythis.net
Reference 961591

Role: Technical Customer Service

Location: Cirencester

Salary: £27,000 - £30,000 per annum DOE + Excellent Benefits


Main Duties:


  • The link between the customer, application engineering and logistics
  • Handling quotations, complaints and questions via telephone or email
  • To provide timely feedback to customers on applications
  • Processing and follow-up of orders to ensure that these are delivered correctly and on time
  • Internal coordination as well as working closely together with production units within the Rexnord group
  • Managing customer data for a specific group of customers


Skills and Background:

  • Technical academic background or equivalent through experience
  • Proficient knowledge of Microsoft Office
  • Knowledge of basic engineering design principles, general machine shop practice and technical applications.
  • Able to read technical drawings
  • Customer service mindset and comfortable in an international work environment
  • Excellent communication and problem-solving skills with a hands-on mentality
  • Accurate, structured work method with a constant clear overview
  • Eagerness to learn more and develop yourself
  • Strong oral and written communication skills, and able to communicate technical information in an easy to understand manner


For further details, please contact Kyle Edmond by email on kyle.edmond@omegaresource.co.uk  – or by phone on 01453 852 563.

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors, Electricians and Laboratory Technicians to name but a few.  For more details visit our website www.omegaresource.co.uk