Location Norwich
Job-type Full time
Salary £22500 - £22500
Contact Lee Powell
Call Lee
Email lee.powell.026049E30.0@applythis.net
Reference LP PP 01112020


Role: Operation Supervisor

Employment: Permanent

Industry: Electronics, manufacturing, Systems

Location: Norwich

Remuneration: £20,500 + £2k target related bonus


This is an excellent opportunity for someone who with a firm understanding and exposure to Production Planning environments with a particular bias towards electronics repairs. You will also need to be keen to lead, and work closely with a team of Production staff to get the necessary information and make informed planning and process decisions.

Reporting into the Business Manager, the Operations Lead/Production Planner will be responsible for planning, implementing and measuring successful outcomes and usage of resources



  • Plan available work based on historical volumes and known standard times
  • Effective resourcing in line with Lean Principles.
  • Accountable for “crewing” within production lines in accordance with Lean Principles


  • Optimise service delivery improvements
  • Manage all aspects of the day to day operations


  • Understanding the value of metrics, measuring output and implement corrective measures


  • Pro-actively review on an hourly basis the “load” versus ‘resourcing’ in service delivery
  • Deliver on all aspects of meeting and exceeding service level agreements and related KPI’s.
  • Identify non-value added activities and take decisive corrective action


  • To effectively motivate, coach, lead and mobilise team efforts in support of building relationships with customers
  • To ensure individuals attain required quality standards and meet specified output targets
  • To resolve conflicts as they arise.
  • To delegate tasks appropriately.



  • Issue resolution in real time
  • Manage flow management
  • Reporting to client
  • Manage change effectively.
  • Positively influence the culture of your team.
  • Effective absence management including return to work discussions.
  • To manage own development
  • Ensure development of team members to maintain continuous improvement.
  • Ensure compliance with respective accreditation guidelines.


For more information regarding this role please call Lee Powell on 01453 829530 or to make an application apply online directly or email lee.powell@omegaresource.co.uk 

Thank you for your interest in this vacancy. Omega Resource Group is a technical and engineering specialist agency and we also recruit for Production Planners, Process Planners, Process Leads, Operations Assistants, Operation Managers, Operation Supervisors and more.