Location | Chippenham |
Job-type | Part time |
Salary | £10 - 12 per hour + bonus |
Reference | Rec/Chippenham |
Role: Receptionist (Permanent Part time)
Location: Chippenham
Salary: £10 - £12 per hour plus bonus
Hours: 23.75
Start: Immediate
A Receptionist is required by a national fleet management company which will be based in Chippenham.
Main Duties:
- Answer all calls in a timely manner, screening and forwarding, as applicable
- Greet all employees, clients and visitors, ensuring the correct booking in procedures are followed
- Ensure compliance with appropriate data protection policies
- Assist in department projects & general administrative duties that can be performed without impacting call flow
- Perform all other duties and special projects as assigned
Relevant Work Experience:
- Previous experience in a similar role, dealing with a high volume of calls
- Administrative experience preferred
- Switchboard experience in a high-volume call centre or customer service environment preferred
Skills Required
- A good general level of education; High school diploma or equivalent
- IT literate and proficient in the use of the Microsoft suite of products, i.e., Word, Excel & Outlook.
- Proactive, organized approach to multitasking and prioritization
- Ability to effectively handle high call volumes
- Displays professionalism and remains composed when faced with challenges
- Ability to work with minimal supervision in a team setting.
- Ability to communicate effectively and professionally at all levels
- Excellent interpersonal and customer service skills
- Ability to express information and ideas in a clear and organized manner
- Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers
- Works independently or with others within own area or department to achieve team goals
- Offers support to other team members; follows through on commitments
Benefits
- Death in Service
- 25 days annual holiday entitlement + Birthday + Bank Holidays
- Salary Exchange - Holiday purchase scheme
- Salary Exchange - Car Scheme
- Employee Referral Scheme
- Permanent Health Insurance
- Company sick pay
- Free Breakdown cover (eligible employees – service related)
- Long Service Awards
- Support for further education / employee development
- Regular communications regarding company news
- Free tea, coffee
- Free parking
Please apply now or if you have any questions about this role please contact Nick Fryatt at Omega on 01453 829524 / [email protected]
Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors, Electricians and Laboratory Technicians to name but a few. For more details visit our website www.omegaresource.co.uk
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.