Location Chippenham
Job-type Part time
Salary £20k - 22k per year + Pro Rata
Contact Andy Haddon
Call Andy
Email andrew.haddon.52C139955.0@applybe.com
Reference 98426

Customer Service Advisor - Part Time 

Chippenham

£20,000 (Pro rata)

 

Our client are a seeking a customer service advisor to join their growing team at the Chippenham Headquaters to work in their contact centre. The client are open to discussion on hours and days for this part time role. 

Responsibilities

  • Take incoming calls from customers who wish to organise service, maintenance and repairs to their company vehicles
  • Receive calls from customers who have broken down
  • Organise and book service, maintenance and repairs with the appropriate suppliers
  • Ensure that recovery vehicles are organised promptly
  • Organise courtesy vehicles or make first arrangement for rental vehicles 
  • Schedule other ancillary services as required
  • Keep customers and other interested parties informed of progress
  • Ad hoc tasks as required by the business

Experience

  • Experience in a customer service related role is essential
  • Must be adept in the use of a PC, internet and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word, Excel and Outlook to an intermediate level

If you have any questions about this role please contact Andy Haddon at Omega on 01453 796617