Location Bristol
Job-type Full time
Salary £28000 - £30000

IT Support Technician


Competitive salary + Private Medical insurance and annual performance based bonus

My client who are a growing manufacturing and engineering business are seeking to add an IT Support Technician to their Bristol based team. They are looking for an IT Support Technician to be responsible for the maintenance of their internal IT infrastructure and to provide technical support to their team. You will be passionate about technology, ideally have 2 to 3 years’ experience in a similar role and be able to deal with people at all levels of the business and customers in a professional and friendly manner.

The Role

  • Manage existing hardware

  • Deal with any internal IT support requirements and management

  • Maintain and manage high levels of network security

  • Maintain backup

  • Maintain anti-virus protection

  • Deal with any urgent out of hours IT issues

  • Maintain and manage access and permissions structure

  • Build PCs for our machines

  • Specify and install new and replacement hardware and software

  • Deal with third party software, hardware and service providers

  • Develop SAP Business One database and manage its effectiveness

  • Write and deliver internal IT training courses

  • Liaising with our IT department at our head office in the USA

  • Support of customers and staff at other sites in the UK and abroad

Experience Required

  • Windows Server and Windows 2012-19

  • Anti-virus

  • Active Directory User Accounts

  • VPN access and remote working

  • Office 365 and mailbox creation

  • Software distribution

  • Backup Systems

  • Asset Management

  • Dell Servers, Workstations and Laptops running Windows 10

  • Group Policies

  • Switches & Routers

  • IP telephone system

  • VMware Server and Workstation

  • Stakeholder management


  • Relevant A level, NVQ Level 3 or 4 or degree level qualifications

For more information regarding this vacancy please do not hesitate to contact me on 01453 852566 or scott.montgomery@omegaresource.co.uk