Location Gloucester, Gloucestershire, England
Job-type Permanent
Salary £25000 - £28000
Contact Nick Sollis
Call Nick
Email nick.sollis.5297C9E85.0@applythis.net
Reference IS - Glos

Role: Internal Sales Executive

Location: Hempsted, Gloucester

Salary: £25,000 - £28,000

The Role

  • To effectively manage all sales orders taken through to customer receipt of delivery.
  • To manage quotes and enquiries to make sure all enquires are dealt with in an efficient manner. 
  • In addition to this, your role will involve contacting businesses using telephone and email to follow up on warm leads and promote company products and services.
  • You will be expected to gain a good grasp of the products and services available.

Key Responsibilities

  • Provide quotes to customers in a timely manner. Ensuring that you provide the best possible solution.
  • Follow up with customer on all quotes sent and discuss any questions, concerns, timelines.                
  • Process orders in a timely manner.                                                                       
  • Deal with incoming queries on all quotes and ensure a proactive service.                             
  • Deal with all incoming queries and web chat.
  • Proactively build rapport with the customers to build long lasting relationships.                           
  • Support the Area Sales Managers on smaller accounts and ensuring CRM is up to date, meetings booked, etc.
  • Provide world class customer service - develop a detailed understanding of and empathy towards customer needs and expectations and seek to exceed these through continuous improvement and development
  • Use product knowledge, and product experience to create the best option for the customer.
  • Keep CRM updated.
  • Carry out telesales on a regular basis.

Candidate Requirements

  • Previous experience in internal sales environment is desirable but not essential
  • Excellent interpersonal skills
  • Ability to make decisions and use initiative
  • Can do attitude and willing to go the extra mile
  • Passion for excellent customer service
  • Good IT skills
  • Eye for detail

For more information or to apply, please call Nick Sollis on 01453 829767 or send an email with a copy of your CV to nick.sollis@omegaresource.co.uk

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors, Electricians and Laboratory Technicians to name but a few. For more details visit our website www.omegaresource.co.uk