Location Lisbon
Job-type Permanent
Salary £0 per month
Contact Andreia Soares
Email andreia.soares.92ABC1409.0@applybe.com
Reference Tech Support

Omega Resource is recruiting Functional/Technical Support - Application Support for a prestigious company in its sector in Lisbon.



- Resolving queries from end users with respect to the systems supported, including but not limited to incorrect data issues, ensuring feeds into the system in a timely manner;

- Ensuring that root cause analysis has been found and solutions implemented to prevent repeat occurrence;

- Change management: plan, test and release new versions of the system;

- Write documentation on system features;

- Write documentation on problem solving guides;

- Maintain and enhance procedures and processes to ensure increased reliability of the systems.


Key skills:

- Good SQL skill is a must have;

- UNIX/Linux- Intermediate or at least basic;

- Application Support experience–Preferred;

- Financial Market - Nice to have;

- SQL (Essential);

- Autosys/ Control M scheduling tools;

- Python (good to have);

- MS Office, ITIL/ServiceNow, Geneos;

- Master’s degree in IT/Computing/Finance/Mathematics is desirable, but Bachelor’s in these disciplines will also be considered;

- Up to 4 years Functional/ Technical Application Support experience in the Investment Banking (preferably supporting Fixed Income products such as IRD/CRD derivatives, securities lending/Mortgages) business;

- Prior exposure and familiarity to vendor and clearing workflows is a huge plus;

- Prior experience working on front office application support role for any of the financial institutions;

- Must have understanding of Fixed Income products;

- Must have excellent documentation skills.



Fluency in English is mandatory