Location Maidstone
Job-type Permanent
Salary £35k - 40k per year + Overtime
Contact Ryan Kline
Email ryan.kline.42D4FB384.0@applybe.com
Reference 889934

My client is an international business leading the market in a range of industries worldwide, currently they are recruiting for Field service engineer within the paper market.

Home Based Field Service Engineer

Location: Kent

Salary - £35k - £38k

Based South of England, responsible for QCS and DCS systems.

  • Represents our client as site engineer or site responsible engineer as requested.
  • Configures, maintains and services systems and QCS products.
  • Provides Hardware support on site for QCS and DCS equipment, including preventive and corrective maintenance, spares management and other system healthcare activities, including out of hours support.
  • Provides application support to customers, on site and by remote link
  • Devises, prepares and presents Operational reports
  • Provides High level field and in house technical support, including out of hours support.
  • Fulfils maintenance contract obligations.
  • Promotes company products and services in conjunction with Sales and Account managers
  • Services, after initial training, the full range of systems, DCS and QCS, including configuration, calibration, modification, cleaning, adjustment, Preventative and Corrective maintenance and pertinent documentation.
  • Commission’s equipment in the field.
  • Advises clients as to maintenance procedures, evolution, site planning, operational methods, process measurement and control.
  • Promotes sales of maintenance services and equipment, including spare parts, and advises Sales department of possible sales leads.
  • Assists Sales and Account management with preparation of quotations.
  • Be available on an ‘on call’ basis to advise customers out of hours and, if necessary, make unscheduled site visits, whether formally on call.
  • Travels to sites anywhere in the UK for above activities.
  • Prepares and writes technical reports for internal and external use
  • Other duties as allocated by line manager

Essential

  • Degree or HND in Electrical or Measurement & Control Engineering
  • Clean Driving Licence (UK)
  • Self-Motivated and able to work unsupervised
  • Demonstrate excellent customer focus.
  • Good networking skills.
  • Results orientation.

Desirable

  • Knowledge of Paper Industry
  • Commercial awareness