|Salary||£25000 - £30000|
CUSTOMER TECHNICAL SUPPORT SPECIALIST
Role: Customer Technical Support Specialist
Industry: Engineering, Manufacturing
Remuneration: £25,000 - £30,000 DOE
This is an excellent opportunity for a technically minded and experienced Customer Service bias engineer that thrives in a busy environment.
You will work closely with customers and internal engineers to ensure that all technical aspects of projects align and are communicated to relevant internal and external stakeholders.
An appreciation for international customers and business in an engineering or manufacturing environment would be advantageous.
Link the customer, application engineering and logistics departments to align project progression.
Handling quotations, complaints and questions via telephone or email.
To provide timely feedback to customers on applications.
Processing and follow-up orders, ensuring on time and correct delivery.
Working closely with production units within the company.
Manage customer data for specific allocated customers.
Proficient knowledge of Microsoft Office
Knowledge of engineering principles, general machine shop practice and technical applications.
Able to read technical drawings
Customer service mindset
Excellent communication and problem-solving skills
For more information regarding this role please call Lee Powell on 01453 829530 or to make an application apply online directly or email firstname.lastname@example.org
Thank you for your interest in this vacancy. Omega Resource Group is a technical and engineering specialist agency and we also recruit for customer services, applications engineering, estimators, production planners, technical support, mechanical engineers and technical administrators.