Customer Service Assistant

CUSTOMER SERVICE ASSISTANT

Role: Customer Service Assistant

Location: Cirencester

Employment: Temp to Perm

Industry: Engineering, Manufacturing

Remuneration: £20,000- £21,500

Profile:

This is an excellent opportunity for a customer driven professional to work in a fast paced engineering environment alongside a highly supportive team.

You will be the primary interface between the customer and company, managing sales orders for the company’s busy manufacturing operation.

Duties:

• Interaction with customers in order to quickly address customer concerns.
• Manage the customer orders across the entire life cycle.
• Answer phones, managing technical questions
• Answer and manage emails.
• Work alongside intercompany departments – Purchasing, Manufacturing, Distribution and Engineering.
• Handle calls in an efficient and professional manner
• Accept and processes sales orders
• Preparing the daily shipments for invoicing; verifying orders for accuracy.
• Assists in coordinating the daily workloads

For more information regarding this role please call Lee Powell on 01453 829530 or to make an application apply online directly or email lee.powell@omegaresource.co.uk  

Thank you for your interest in this vacancy. Omega Resource Group is a technical and engineering specialist agency and we also recruit for customer services, applications engineering, estimators, production planners, technical support, mechanical engineers and technical administrators.