Location Wotton-under-Edge
Job-type Permanent
Salary £21k per year + OTE
Reference 99585

Job Title: Customer Service Agent

Location: Wotton-Under-Edge

Pay Range/details: £21,000 per annum + OTE

Contract Type: Permanent

My client, based in Wotton-Under Edge, is looking for a Customer Service Agent to join their team on a permanent basis. You will be responsible for assisting the sales team with all administration and customer service duties.

Key Responsibilities – Customer Service Agent

  • Answering incoming phone calls
  • Raising quotations
  • Chasing quotations
  • Upselling on calls in to the office
  • Dealing with order requests, price requests, order queries
  • Dealing with general customer service requests
  • General administrative duties
  • Various other ad hoc tasks as and when required

Qualifications & Requirements – Customer Service Agent

  • Excellent communication skills
  • Office Administration experience
  • Customer Service experience
  • Basic Excel knowledge
  • Experience of the electrical industry is desired but not essential
  • Experience of using Sage 200 is desired but not essential

What we can offer – Customer Service Agent

  • Hours of work Monday-Friday, 8:30am-5:30pm (with 2x 15-minute breaks & 1x 30-minute lunch break)
  • Onsite parking
  • Salary of £21,000 per annum + OTE
  • 20 days holiday + Bank Holidays (increasing by 1 day per year of service to a maximum of 30 days) - 3-4 days are used for the Christmas shutdown each year

My client is ideally looking for someone who can start in July 2022; however, they are willing to wait for the right candidate.

For more information on this role, please contact Lucy Bull on 01453 829 799 or send an up-to-date, Word Document copy of your CV to lucy.bull@omegaresource.co.uk.

Candidates who are currently and Customer Service Agent, Sales Administrator or Internal Sales Administrator may be suitable for this position.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk.

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. 

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.