Location Enfield
Job-type Full time
Salary £25,897 per year
Contact Marta Kosno
Call Marta
Email marta.kosno.5317C8095.0@applybe.com
Reference EN/ ES


Working hours: 37.5 hours Monday – Friday working 8:00 am to 4:00 pm week 1 and 10.00 am to 18:00 week 2

Salary:  £25,897

Contract Type: fixed term 12 months

My client is now seeking to recruit a full-time Customer Service Advisor to join a busy engineering workshop, based in Enfield. The appropriate candidate would be responsible for mixture of administration, customer service and reception work as well as managing customers. Therefore, it would suit individual with good customer service skills, ability to multitask and prioritise workload.

Responsibilities – Customer Service Advisor:

  • Greet visitors, arrange signing in and inform staff of their arrival, ensure visitors are briefed on security and HSE arrangements
  • Respond to incoming calls promptly and re-route as appropriate
  • Sort incoming mail. Process, sort and frank postage and courier parcels throughout the day ready for postal and courier
  • Track and check invoicing, of couriered goods/docs as and when required
  • Manage stationery cupboard and stock
  • Order parts ( training provided)
  • Manage and issue temporary access cards
  • Provide additional reception cover for holidays and sickness
  • Complete 256 activity, which may include a basic driving requirement when receiving vehicle handover (training would be provided)

Requirements – Customer Service Advisor:

  • Ability to manage multiple priorities
  • Driving license
  • Professional/Discretionary manner both in person and on telephone
  • Excellent customer service skills
  • Flexibility in approach to tasks
  • Able to liaise with staff and visitors at all levels
  • Computer literate

Benefits – Customer Service Advisor:

  • 22 days holiday + 8 Bank Holidays
  • Free Parking onsite
  • Employee assistance program
  • On-going training
  • Regular salary review

If you think this role might be of interest to you, please contact Marta Kosno on 01453 852 542.

Omega Resource Group is acting as an Employment Business in relation to this vacancy.