|Job-type||Interim / Contract|
|Salary||£23000 - £25000|
Claims Handler (Fleet)
9 – 12 months (Fixed Term Contract)
£23,000 - £25,000
Our client are a national fleet company and are seeking a claims handler to join their team for a maternity cover. This role would primarily be remote working, but the successful candidate would need to be commutable to Chippenham for occasional office based work.
- Receive telephone calls from drivers or fleet contacts regarding damage to vehicles as a result of a road traffic accident or damage
- Ask appropriate questions and assess the best course of action with customer service and cost management in mind
- Manage all ongoing tasks for claims and be the point of contact for all external or internal contacts
- Liaise with customer contacts, repairers and insurance companies to progress claim keeping all parties informed of progress
- Manage all aspects of onward documentation
- Ensure data provided is compliant and quality controlled
- Manage all aspects of vehicle down time
- Perform all other duties and special projects as assigned.