Location Chippenham
Job-type Interim / Contract
Salary £23000 - £25000
Contact Andy Haddon
Call Andy
Email andrew.haddon.7279ED917.0@applythis.net
Reference 97397

Claims Handler (Fleet)

9 – 12 months (Fixed Term Contract)

Chippenham/Remote Working

£23,000 - £25,000

Our client are a national fleet company and are seeking a claims handler to join their team for a maternity cover. This role would primarily be remote working, but the successful candidate would need to be commutable to Chippenham for occasional office based work.

Responsibilities

  • Receive telephone calls from drivers or fleet contacts regarding damage to vehicles as a result of a road traffic accident or damage
  • Ask appropriate questions and assess the best course of action with customer service and cost management in mind
  • Manage all ongoing tasks for claims and be the point of contact for all external or internal contacts
  • Liaise with customer contacts, repairers and insurance companies to progress claim keeping all parties informed of progress
  • Manage all aspects of onward documentation
  • Ensure data provided is compliant and quality controlled
  • Manage all aspects of vehicle down time
  • Perform all other duties and special projects as assigned.