Location Cirencester
Job-type Full time
Salary £23k - 25k per year
Contact Anna Hinton
Call Anna
Email anna.hinton.52BC87225.0@applybe.com
Reference 98496

Broker Account Manager

Cirencester

Permanent

Up to £25,000

Broker Account Manager required by successful and growing company, based near Cirencester. The successful candidate will be responsible for providing excellent customer service to existing brokers and the smooth onboarding of new ones.

Main Duties:

  • Responding to enquiries from brokers.
  • Ensuring that details are maintained in line with GDPR
  • Assisting with providing leadership to the team
  • Managing the implementation of new systems and processes
  • Carrying out internal audits
  • Issuing of contracts and terms and conditions
  • Reviewing of service level agreements and ensuring that these are being met

The ideal candidate will be able to demonstrate the following:

  • Previous experience in a Customer Service role.
  • A background within a financial services or equivalent environment
  • Knowledge of Financial Services regulations
  • Excellent communication skills with the ability to influence
  • The ability to thrive in a fast-paced environment
  • Highly organised and able to prioritise and to work to deadlines